WOW Woes

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WOW Woes

Postby Lyion » Sat Jan 22, 2005 10:49 am

http://forums.worldofwarcraft.com/threa ... post959217

I am sure that many of you are wondering what has been going on with the World of Warcraft servers, as there was another period of extended downtime during peak hours last night. I want to be as candid as possible with you, in the hopes that I can both shed light on the situation and reassure you that we are doing our utmost to ensure that these problems get fixed.

Last night, we took down 20 realms for emergency maintenance. The boat between Menethil Harbor and Auberdine was disappearing intermittently, dropping players into the ocean and crashing the servers. Passengers on this boat who were disconnected and tried to reconnect would crash the server yet again when trying to log on. We knew that this was unacceptable and immediately took down the servers when we discovered the problem in order to implement a fix. That occurred at 6 p.m. PST, but unfortunately, complications arose while we were testing our fix, and we were unable to bring those servers back up until more than a few hours later in the night.

Players on these same 20 realms also experienced service interruptions earlier in the week, following last Thursday’s extended server maintenance. While last night’s downtime was unrelated to the issues in the days prior, this is no consolation to those of you that were unable to play. Therefore, in addition to the three days already credited to these players as a result of the server issues earlier in the week, players on these realms will be receiving an additional four-day credit to their accounts. The credit will appear as a total of seven free days on your current billing statement (or on your trial period for those who recently purchased the game).

I want to take this opportunity to say that we will do everything possible to ensure that unexpected downtime like this does not occur in the future and that if it is necessary, we will do everything possible to give you better warning and keep you informed. In the future, we will avoid doing maintenance during peak hours, unless no other alternative presents itself. When complications occur that could impact your playing time, we will provide that information as well. We failed to do this last night, and I assure you that we are making changes to ensure that we do a better job of communicating with our players next time.

I want to extend my personal and heartfelt apology for the problems that some of you have been experiencing on our servers. We remain committed to delivering the best possible service for you and will continue to work around the clock to ensure that we provide an experience that you and I have to come to expect from Blizzard games.

Sincerely,
Mike Morhaime
President, Blizzard Entertainment
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Postby DangerPaul » Sat Jan 22, 2005 11:14 am

Hey, Whisperwind was up again, this is almost funny.
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Postby Demius » Sat Jan 22, 2005 3:41 pm

aye.. kudo's for the person who chose whisperwind as our home ;D
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Postby Harrison » Sat Jan 22, 2005 3:51 pm

Karma dictates that your server will go down the shitter soon enough along with the rest.
How do you like this spoiler, motherfucker? -Lyion
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Postby DangerPaul » Sat Jan 22, 2005 4:07 pm

It has been flawless since opening day, not sure if I buy that. Not that affects me, other than listening to Tim bitch if it were to crash.
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Postby Mahler » Sat Jan 22, 2005 6:52 pm

I believe Whisperwind was chosen because it sounds the most ghey.

And that strat most definitely worked!
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Postby DangerPaul » Sat Jan 22, 2005 8:02 pm

I was thinking of a fart, silent but deadly, which is fitting for the NT posters.
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Postby brinstar » Sat Jan 22, 2005 8:13 pm

lol the assholes here are anything but silent
compost the rich
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Postby Martrae » Sat Jan 22, 2005 9:09 pm

/wave Mahler!
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Postby Scoota McGee » Sat Jan 22, 2005 9:38 pm

I think it's pretty classy that Blizzard is crediting people days for their serves crashing. Quality company.
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hmm

Postby Finalzion Damanasponge » Sun Jan 23, 2005 6:14 am

Demius wrote:aye.. kudo's for the person who chose whisperwind as our home ;D


DUNNO WHO MIGHT HAVE HELPED WITH THAT!? Brb stroking my own cock.

http://www.namelesstavern.org/phpBB2/vi ... php?t=4977
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Postby brinstar » Sun Jan 23, 2005 6:19 am

hey me too!


oh
compost the rich
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Postby Langston » Sun Jan 23, 2005 8:22 am

Finawin Darkfyre wrote:Karma dictates that your server will go down the shitter soon enough along with the rest.


So since like 20% of the servers are having problems... that qualifies as "the rest"? Dumbass... you're the minority - not the majority.

Shut the fuck up with your whining already.

Oh - and my server is still flawless.
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Postby Harrison » Sun Jan 23, 2005 5:43 pm

No, moron.

1/4th of the servers are having problems.

"the rest" are the ones not having problems.

It wasn't all that difficult to understand, if you FUCKING READ IT. Instead of thinking "what can I say to look cool now?"
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