The question comes up every now and again: "Why doesn't SOE do something about botters/spammers/etc?" Whenever you see someone new doing things like this while playing, I know as well as you do that it's just plain annoying, and it can sometimes seem like we don't do anything about the problem. Yesterday we did another cleanup round, removing all the characters that belonged to those who've been banned for a variety of EULA violations over the past few months. Usually these are the people who've been found botting, exploiting, spamming, or selling. The total came out to just under 50,000 characters and scores of guilds that will be rolling off of the EQ2players site over the next day or two as updates to the web site occur. I'd like to extend my congratulations to the CS investigation team and their management, who do more, faster in keeping this game as clean as they can than I've ever seen in any online game. There's still more work to do in minimizing the negative impact of botters and spammers, and there always will be. For now, though, I hope you can join me in saying thank you. - Scott