jesus tapdancing christ

[Gypsiyee]

so I cancelled my wow account 2 months ago and they keep taking out; it doesn't show it in my payment history so i have no idea where the money is going.

i keep trying to call them and their phone number is ALWAYS BUSY

can you ever get through to these shmucks?

[Tacks]

Log onto your account management page on their website. You probably never actually cancelled it.

[Gypsiyee]

no I did, that's what I'm saying - I looked on that page, it isn't showing up in my payment history. Account says frozen since january, last payment made the end of december.

[Lyion]

Hopefully your mail order guy isn't using your CC for his account.

[Gypsiyee]

1. he's not a mail order guy

2. he doesn't have my cc info

3. he doesn't play WoW

4. it's really agitating having someone hint at things about my personal life in a forum that has nothing to do with it considering i don't do it to other people unless the topic at hand is brought up.

[Lyion]

Psst, it was a joke, Gyp. Sorry if it was a bit too personal. It was supposed to be light and funny. Sorry if no funny detected.

[Gypsiyee]

in a long distance relationship people always make assumptions - i get them thrown at me daily, and with the stress of the move and of uprooting my whole life, not to mention the stress of trying to get him over here, it has me quite a bit on edge about everything because i feel like i'm constantly defending myself and like i have to justify things to everyone around me ><

sorry lyion.

[Darcler]

I call it "being on the rag".

I got pissed at Toss today for nothing. (looking back, it was nothing)

[Gypsiyee]

Nah, nowhere around that time of month atm. Just a lot of shit going on >.<

[Darcler]

My time of the month...which suprised the hell out of me.

Ok I'm done contributing to the derailment, night night

[Lyion]

Long distance relationships are trying in the best of circumstances. This place is terrible for not being overtly sympathetic, and I'm afraid even the most compassionate amongst us are a bit more mischievous than we should be.

I'd try emailing billing@blizzard.com and explaining your situation, and see if you can get a response there. That's their account/billing contact email.

[Gypsiyee]

I did after 3 hours straight of trying to call, which in any situation is positively ridiculous that you get some bullshit busy signal for that long for a major corporation - in my opinion having a busy signal when you have the power to have heaps of customer service considering the millions of customers you have is asinine.

I mean.. stick me on hold 5 minutes, 10 minutes, stick me on hold as long as you want; but a busy signal for 3 hours? How would you not have enough overflow lines to cover that period of time.

[Harrison]

Blizzard's customer support is pathetically horrendous.

I haven't been able to play my character for over a week. No one can log on my character from any computer, anywhere.

I can play any other character I want except the only one I play. They are ignoring emails for over a week, phone calls that result in stupidity (yeah, it's totally my ISP you dumbfuck), the myriad of posts on the forums from me and other players experiencing this EXACT problem.

They are far worse than anything I've ever experienced.

[Menlaan]

Call your credit card company and refuse payment. Tell them that you cancelled your account, and that you've tried to call the company in question and that you can't get through. They'll take care of it for you.

[Granh]

Call your credit card company and refuse payment. Tell them that you cancelled your account, and that you've tried to call the company in question and that you can't get through. They'll take care of it for you.

For true. Let them know it's a fraudulent charge. Also be sure they do a charge back on the ones that have hit that you didn't authorize. You might have to print screen the wow account management screen showing your account being inactive for months, but any CC company/Bank is going to side with their own customers and refund the money.

[Tacks]

Blizzard's customer support is pathetically horrendous.

I haven't been able to play my character for over a week. No one can log on my character from any computer, anywhere.

I can play any other character I want except the only one I play. They are ignoring emails for over a week, phone calls that result in stupidity (yeah, it's totally my ISP you dumbfuck), the myriad of posts on the forums from me and other players experiencing this EXACT problem.

They are far worse than anything I've ever experienced.

HAHAHAHHAHAHAHHAHAHHAHAHA

[Gypsiyee]

Call your credit card company and refuse payment. Tell them that you cancelled your account, and that you've tried to call the company in question and that you can't get through. They'll take care of it for you.

Thanks Men - actually on the bright side, it's my debit card and it's with a local bank, so with me moving tomorrow they won't really be able to collect out of my account for much longer since the account will be closed - it's just the principle ><

[Menlaan]

They'll still help you. Call them and say it was a fraudulent charge. It happens all the time, and it won't be a big deal for them to fix it.

[10sun]

Call your credit card company and refuse payment. Tell them that you cancelled your account, and that you've tried to call the company in question and that you can't get through. They'll take care of it for you.

Thanks Men - actually on the bright side, it's my debit card and it's with a local bank, so with me moving tomorrow they won't really be able to collect out of my account for much longer since the account will be closed - it's just the principle ><

Watch out for that, you can get pinged with an overdraft and if you ignore it, you'll end having some negative stuff on your credit report.

[Harrison]

Wow, taxx is acting like he's still 12, I am so surprised.

[10sun]

You are still refreshing in the very hope that he'll mention your name, give it a rest.

[Tacks]

Wow, taxx is acting like he's still 12, I am so surprised.

rofl you can't even play hahahahaha

[Scatillac]

Blizzard's customer support is pathetically horrendous.

I haven't been able to play my character for over a week. No one can log on my character from any computer, anywhere.

I can play any other character I want except the only one I play. They are ignoring emails for over a week, phone calls that result in stupidity (yeah, it's totally my ISP you dumbfuck), the myriad of posts on the forums from me and other players experiencing this EXACT problem.

They are far worse than anything I've ever experienced.

Even Comcast?!

[Arlos]

Fin, I think the irony Taxx is not-so-cleverly pointing out is, that it's somewhat amusing, given how much crap you have flung at WOW over the last couple years, that you're now getting upset to the point of being livid and incensed that you're now unable to play it...

Of course we can sympathize with shitty bugs and problems with CS. EQ was just as bad by the time I left. I knew people in EQ with broken characters that waited weeks with no GM response, either in-game or via the web/email system. So, problems like that are not unique to WOW. Sure, they suck whenever they happen, but unique they are not. Plus, if you REALLY wanted to see CS-hell, just look at Horizons... OMFG, they were bad from everything I ever read. Not having encrypted credit card pages, charging people 5x for the same account, it went on and on.

-Arlos

[Tacks]

I guess sometimes Lumpy just needs things spelled out for him.

I'm sure he'll come back with the excuse of "oh i'm only playing because my friends are, i'd rather be playing _____"