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pure comedy
Posted: Fri Oct 24, 2008 8:21 pm
by Ganzo
check out this work order i just got
Service Task: Information Technology > Software > Email > Diagnose &
Repair
Operating system: Windows Vista
Service Time (local): Sat Oct 25, 2008 10:00am
Location: West Bloomfield, MI 48323 (Residential)
Pricing: US $75 flat fee
Tech Supplies Parts: No
Dress Code: None (please look your best)
Technician: Roman M.
Work Order Title
------------------------------
Windows Vista Reload - Email Issues
Work Description
------------------------------
Client is having issues with her email, she can sent email however not
receive. She has been working on the issue for several hours disabling
her Norton and Freeing up the firewall with her email ISP provider and
has we have both came to the conclusion that she is going to need to
reload her operating system and re-setup her email cleint. Please
backup any important data and reload windows, and reset up email cleint.
Buyer Info
------------------------------
Rating: 5.8 out of 6 (5 to 99 ratings)
Re: pure comedy
Posted: Fri Oct 24, 2008 8:46 pm
by Harrison
*sigh* because reinstalling Windows will fix it all!
Re: pure comedy
Posted: Fri Oct 24, 2008 8:57 pm
by Arlos
Not to mention, I thought Ganzo had his own construction type business doing tile, etc, and not IT support?
-Arlos
Re: pure comedy
Posted: Fri Oct 24, 2008 9:07 pm
by Ganzo
Arlos wrote:Not to mention, I thought Ganzo had his own construction type business doing tile, etc, and not IT support?
-Arlos
Sold that business 1.5 years ago, when housing market started to go down
Was in school at the time for BS Electronic Engineering/ Minor Comp Engineering since i had AS in Comp Science from late 90's. Actually going to graduate June 09, so I started doing IT contracting work to pay bills. I still do tile once in while for guy who bought business from me when I need big payday.
Re: pure comedy
Posted: Sat Oct 25, 2008 2:32 pm
by Tossica
Often doing just that is the quickest, most efficient way to fix some spyware and other software issues. If I figure the fix will take more than an hour to troubleshoot, I will suggest the person just do a factory restore if it came with that option.
Back up files and settings to a flashdrive.
Restore machine to factory default
Restore files and settings.
No fucking around downloading scripted spyware removals kits or booting in to safe mode over and over again, no wasting time troubleshooting pieces of shit like Norton, etc.
The customer usually appreciates having their machine up and running so fast and are willing to reinstall their own patches, purchased software and games.
Re: pure comedy
Posted: Sat Oct 25, 2008 3:06 pm
by Ganzo
Oh I did nuke and reload for them, it's just funny to me that it was ISP who requesting it done.
Re: pure comedy
Posted: Mon Oct 27, 2008 1:38 pm
by ClakarEQ
Ganzo, you're in my backyard LOL, you're a MI boy?
Re: pure comedy
Posted: Mon Oct 27, 2008 3:02 pm
by Ganzo
Yep I'm in Southfield but moving across the state to Holland, MI in late November. Got recruited by a company over there to go work for them, and the offer was too good to pass up.
Re: pure comedy
Posted: Wed Oct 29, 2008 10:42 pm
by Nusk
when i was in tech support for Dell the general rule of thumb was "if you cant fix it in 11 minutes you nuke and pave"