Laptop on the fritz

Kramer · Post by **Kramer** » Thu Dec 15, 2005 8:05 am

So my laptop isn't even a year old, had a 3+ gig processor, 1/2 gig of ddr ram, and when I play Diablo 2 of all games... it will just shut down after like 30-45 minutes of play... any answers, it is really annoying

Post by **Tossica** » Thu Dec 15, 2005 8:29 am

Fans probably not working like they should

Kramer · Post by **Kramer** » Thu Dec 15, 2005 6:46 pm

i had wondered about that because it does seem to get quite hot before it shuts down, is that something that they would deal with at Best Buy if I brought it in

Gypsiyee · Post by **Gypsiyee** » Fri Dec 16, 2005 11:45 am

that should be covered under warranty

what type of laptop is it? i know ibm lets you just ship it to them as long as it's under warranty and they pay for the shipping.

Post by **Tossica** » Fri Dec 16, 2005 2:00 pm

Dell onsite service plan is the shit. I've had mine serviced once since I got it. They came out with a new motherboard the next day, no questions asked.

Kramer · Post by **Kramer** » Fri Dec 16, 2005 4:12 pm

it is a Toshiba... I have never had any trouble with Best Buy though, they even replaced a previous laptop 6 months after I got it... got a .2 mghz and 10 gig hd upgrade with the new model

Adivina · Post by **Adivina** » Sat Dec 17, 2005 8:23 am

Sounds like a fan problem, perhaps one or more have burnt out.

Do yourself a favor and get it checked out before you fry your computer. I went into the store I used to work in a few days ago, and my boss was telling me how they have to replace their mainframe computer because the fans died. They are by far not computer experts, so they did not notice and just kept using the computer. Eventually, they fried it. I told them next time they notice suspicious behavior to not ignore it and to just call me. Instead of buying a whole new computer I could have changed their fans for less than 20 dollars before they fried the system..... sigh.

Kramer · Post by **Kramer** » Sat Dec 17, 2005 10:17 am

yikes, then i will take it in today. thanks for the help guys.

kaharthemad · Post by **kaharthemad** » Sat Dec 17, 2005 10:20 am

Toshiba has a good warranty service plan. if Best Butt blows you off call toshiba

Kramer · Post by **Kramer** » Sat Dec 17, 2005 10:55 am

Phlegm · Post by **Phlegm** » Sat Dec 17, 2005 1:24 pm

Gypsiyee wrote:that should be covered under warranty

what type of laptop is it? i know ibm lets you just ship it to them as long as it's under warranty and they pay for the shipping.

IBM doesnt make laptop anymore.

Captain Insano · Post by **Captain Insano** » Tue Dec 20, 2005 6:08 pm

boybutter wrote:i had wondered about that because it does seem to get quite hot before it shuts down, is that something that they would deal with at Best Buy if I brought it in

The fans comment is dead on. The cpu fan is probably toast.

can you boot into the BIOS and leave it on and monitor the CPU's core temp? Some BIOS will let you see that.

If it goes through the roof you know what the problem is.

Kramer · Post by **Kramer** » Wed Jan 04, 2006 3:01 pm

BTW guys, thanks for the information, I had to wait a week or so to take it in, but the problem was definitely the fan, as it got worse the couple days before I took it in (got hot just running normal, not only playing Diablo 2) so I made sure to leave it off when not using it, etc..... I should be getting it back from Toshiba any day now.