For those who have worked tech support

Post by **Gidan** » Thu Jul 06, 2006 1:35 pm

I have heard some better ones but, these remind me of tech support.

http://www.theregister.com/2006/07/05/i ... anecdotes/

dammuzis · Post by **dammuzis** » Thu Jul 06, 2006 1:59 pm

no no... i have feilded a call where the guy got his 51/4 floppy disc stuck in the 3/12 floppy drive by folding it in half

i assisted the lady who's cd drive had a plastic barrier on it preventing her from putting her cd in by telling her that the computer was upside down

i had a guy who wanted to return his $299 computer because it wouldnt run protools

i wish i had recordings of these calls

Post by **Gidan** » Thu Jul 06, 2006 2:33 pm

Think my all time favorite call was a woman who was complaining about her internet being down, when I asked her to reboot her computer she didn't know how. I had her describe to me the computer and she told be about lots of buttons. An up and down arrow, a bit buttong with e triagle pointng to the right, a button with a big square on it.

I asked her if it had a large rectagle shaped door on the front, she said yes. When I tried to explaioned that wasn't her computer, she yelled at me for trying to call her an idiot, she knew that was her computer no matter how much I didn't want to help her.

Must have been a good hour before she hung up on me to get a new tech.

dammuzis · Post by **dammuzis** » Thu Jul 06, 2006 4:54 pm

hahaha that is just great

the upside down computer lady remains to this day the one call that brings my to tears from laughter. my manager who was listening to the call was laughing uncontrollably through most of the hour i spent with the lady .

Post by **Martrae** » Thu Jul 06, 2006 6:22 pm

Not really tech support...but best support call I remember is the guy that couldn't figure out how to use his penis pump. We had a guy in the office talking him thru the process...it was so damn funny he put it on speaker phone. Everyone was dying from laughter.