by Hatak » Wed Nov 01, 2006 12:14 am
I've done tech support for nearly 5 years now. I've heard all levels of stupidity. Here's one of my personal favorites...
Back when I did dsl support for SBC, a lady called in needing help connecting through her dsl. When told to use her mouse to click on a certain icon, she replies with, "my what?" I repeated, "your mouse." She then asked, "Do I have one of those?!" I tell her that her that yes, she does have a mouse. She then says, "Oh God! I hope not! I hate those damn things!"
Turns out that she had put her mouse behind her desktop tower because she thought it went in the back with all the other wires.