my mom fails
Moderator: Dictators in Training
my mom fails
OK so my momma managed to do all sorts of stupid crap to her computer this morning, most of which i've helped her resolve, but there's one thing i can't figure out: there's this inch of space across the top of her screen that is just no longer usable--windows won't maximize all the way and she can't put desktop icons in it or anything. i'm including a screen shot so you can see what i mean. wtf did she do and how can we fix it?
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lolz
Re: my mom fails
it looks like the space reserved for the windows magnifier
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Trielelvan
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Re: my mom fails
Yeah, it does look like magnifier, only glitched.
It's an Accessibility option for people who have a hard time seeing.
Leah, try this:
(I'm assuming this is WinXP btw - that's what the desktop looks like)
hit CTRL ALT and DEL to bring up the Task Manager, click on the PROCESSES tab, and look for a program in the listing called "magnify.exe"
If you see that, click on it to highlight it, then click on the END PROCESS button on the lower right, then close the Task Manager.
If this is a no-go, let us know.
It's an Accessibility option for people who have a hard time seeing.
Leah, try this:
(I'm assuming this is WinXP btw - that's what the desktop looks like)
hit CTRL ALT and DEL to bring up the Task Manager, click on the PROCESSES tab, and look for a program in the listing called "magnify.exe"
If you see that, click on it to highlight it, then click on the END PROCESS button on the lower right, then close the Task Manager.
If this is a no-go, let us know.
HyPhY GhEtTo MaMi wrote:GeT ofF mAh OvaRiEz
Re: my mom fails
here is what is in her processes list (doesn't it seem like a lot??)
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lolz
Re: my mom fails
take the PC away from her
Re: my mom fails
haha i would LOVE to! but unfortunately that's not an option, so we need to figure out what we *can* do.
lolz
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Trielelvan
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Re: my mom fails
oh my jeezuz jiminy christmas 
What Tikker said
"A lot" does not even begin to describe...
(edit) Ok, wow... um, do this first:
Close all program windows that are up so the only thing showing is the desktop.
Then, open task manager again, and start by "end processing" IEXPLORE.EXE, WINWORD.EXE, SMOOTHVIEW.EXE, ZOOMINGHOOK.EXE, EXCEL.EXE, GOOGLETOOLBAR... , PHOTOSHOPELEMENTS...
Let's start with that and see if the blank window thing closes.
What Tikker said
"A lot" does not even begin to describe...
(edit) Ok, wow... um, do this first:
Close all program windows that are up so the only thing showing is the desktop.
Then, open task manager again, and start by "end processing" IEXPLORE.EXE, WINWORD.EXE, SMOOTHVIEW.EXE, ZOOMINGHOOK.EXE, EXCEL.EXE, GOOGLETOOLBAR... , PHOTOSHOPELEMENTS...
Let's start with that and see if the blank window thing closes.
HyPhY GhEtTo MaMi wrote:GeT ofF mAh OvaRiEz
Re: my mom fails
zoominghook.exe is your culprit
Inside each person lives two wolves. One is loyal, kind, respectful, humble and open to the mystery of life. The other is greedy, jealous, hateful, afraid and blind to the wonders of life. They are in battle for your spirit. The one who wins is the one you feed.
Re: my mom fails
ok after ending processes and a good ol' reboot, the porblem is solved!! :D thanks guys!!
now, is there some sort of site or program that she can use to sift through her processes? preferably something verrrry user-friendly hehe
now, is there some sort of site or program that she can use to sift through her processes? preferably something verrrry user-friendly hehe
lolz
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Trielelvan
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Re: my mom fails
Excellent 
Um, sort of - it is mostly user friendly, but still requires that you know something of the names of the things you are turning off.
By the way, I highly suggest this to eliminate the clutter of processes.
START -> PROGRAMS -> RUN
type in "msconfig" without the quotes and hit OK.
In the window that pops up, click on the STARTUP tab.
This will list most of the things running in the background and will show where the files are located, who they belong to (program-wise), etc...
Look for the items you want to NOT start when Windows boots up:
Note: Things like IEXPLORE.EXE (Internet Explorer) should never load upon bootup... if it is, run a virus/malware check pronto.
Uncheck all the items you want to not start up. If you aren't absolutely sure what the item is, DO NOT remove it.
Things like Winword, Excel, Outlook, and any other MS Office files are fine to uncheck.
Things like MSMSGS (MSN Messenger), Yahoo, Google - all fine to uncheck.
You don't need ANY of those things to load as the computer is booting up - removing them from startup does nothing to their usability.
When all done, hit OK, then let the computer reboot.
By the way, is this a Toshiba laptop computer? I'm curious because a lot of the processes are specifically for use with one, and if it's not, I can tell you what else you can turn off.
Um, sort of - it is mostly user friendly, but still requires that you know something of the names of the things you are turning off.
By the way, I highly suggest this to eliminate the clutter of processes.
START -> PROGRAMS -> RUN
type in "msconfig" without the quotes and hit OK.
In the window that pops up, click on the STARTUP tab.
This will list most of the things running in the background and will show where the files are located, who they belong to (program-wise), etc...
Look for the items you want to NOT start when Windows boots up:
Note: Things like IEXPLORE.EXE (Internet Explorer) should never load upon bootup... if it is, run a virus/malware check pronto.
Uncheck all the items you want to not start up. If you aren't absolutely sure what the item is, DO NOT remove it.
Things like Winword, Excel, Outlook, and any other MS Office files are fine to uncheck.
Things like MSMSGS (MSN Messenger), Yahoo, Google - all fine to uncheck.
You don't need ANY of those things to load as the computer is booting up - removing them from startup does nothing to their usability.
When all done, hit OK, then let the computer reboot.
By the way, is this a Toshiba laptop computer? I'm curious because a lot of the processes are specifically for use with one, and if it's not, I can tell you what else you can turn off.
HyPhY GhEtTo MaMi wrote:GeT ofF mAh OvaRiEz
Re: my mom fails
msmsgs.exe can either be the very very original windows messenger that came w/ windows XP that you should delete (it's currently called msnmsgr.exe), or it's a virus that's part of W32.Alcarys.B@mm virus
if you have MSMSGS and not MSNMSGR you should run a registry scan to see what folder it's affiliated with to determine if it's a virus or not
i use uniblue suite to keep my registry clean but they have a free registry scan on their website http://www.liutilities.com/products/cam ... ib/rbplib/
if you've never scanned or defragged your registry specifically, you might have over 500 errors when you use that program for the first time. definitely recommend torrenting or buying uniblue because it's saved me from having to reformat for a long, long time
if you have MSMSGS and not MSNMSGR you should run a registry scan to see what folder it's affiliated with to determine if it's a virus or not
i use uniblue suite to keep my registry clean but they have a free registry scan on their website http://www.liutilities.com/products/cam ... ib/rbplib/
if you've never scanned or defragged your registry specifically, you might have over 500 errors when you use that program for the first time. definitely recommend torrenting or buying uniblue because it's saved me from having to reformat for a long, long time