so I cancelled my wow account 2 months ago and they keep taking out; it doesn't show it in my payment history so i have no idea where the money is going.
i keep trying to call them and their phone number is ALWAYS BUSY
can you ever get through to these shmucks?
jesus tapdancing christ
Moderator: Dictators in Training
jesus tapdancing christ
"I think you may be confusing government running amok with government doing stuff you don't like. See, you're in the minority now. It's supposed to taste like a shit taco." - Jon Stewart
no I did, that's what I'm saying - I looked on that page, it isn't showing up in my payment history. Account says frozen since january, last payment made the end of december.
"I think you may be confusing government running amok with government doing stuff you don't like. See, you're in the minority now. It's supposed to taste like a shit taco." - Jon Stewart
1. he's not a mail order guy
2. he doesn't have my cc info
3. he doesn't play WoW
4. it's really agitating having someone hint at things about my personal life in a forum that has nothing to do with it considering i don't do it to other people unless the topic at hand is brought up.
2. he doesn't have my cc info
3. he doesn't play WoW
4. it's really agitating having someone hint at things about my personal life in a forum that has nothing to do with it considering i don't do it to other people unless the topic at hand is brought up.
"I think you may be confusing government running amok with government doing stuff you don't like. See, you're in the minority now. It's supposed to taste like a shit taco." - Jon Stewart
in a long distance relationship people always make assumptions - i get them thrown at me daily, and with the stress of the move and of uprooting my whole life, not to mention the stress of trying to get him over here, it has me quite a bit on edge about everything because i feel like i'm constantly defending myself and like i have to justify things to everyone around me ><
sorry lyion.
sorry lyion.
"I think you may be confusing government running amok with government doing stuff you don't like. See, you're in the minority now. It's supposed to taste like a shit taco." - Jon Stewart
Long distance relationships are trying in the best of circumstances. This place is terrible for not being overtly sympathetic, and I'm afraid even the most compassionate amongst us are a bit more mischievous than we should be.
I'd try emailing billing@blizzard.com and explaining your situation, and see if you can get a response there. That's their account/billing contact email.
I'd try emailing billing@blizzard.com and explaining your situation, and see if you can get a response there. That's their account/billing contact email.
Last edited by Lyion on Wed Feb 21, 2007 1:32 am, edited 1 time in total.
What saves a man is to take a step. Then another step.
– C. S. Lewis
– C. S. Lewis
I did after 3 hours straight of trying to call, which in any situation is positively ridiculous that you get some bullshit busy signal for that long for a major corporation - in my opinion having a busy signal when you have the power to have heaps of customer service considering the millions of customers you have is asinine.
I mean.. stick me on hold 5 minutes, 10 minutes, stick me on hold as long as you want; but a busy signal for 3 hours? How would you not have enough overflow lines to cover that period of time.
I mean.. stick me on hold 5 minutes, 10 minutes, stick me on hold as long as you want; but a busy signal for 3 hours? How would you not have enough overflow lines to cover that period of time.
"I think you may be confusing government running amok with government doing stuff you don't like. See, you're in the minority now. It's supposed to taste like a shit taco." - Jon Stewart
Blizzard's customer support is pathetically horrendous.
I haven't been able to play my character for over a week. No one can log on my character from any computer, anywhere.
I can play any other character I want except the only one I play. They are ignoring emails for over a week, phone calls that result in stupidity (yeah, it's totally my ISP you dumbfuck), the myriad of posts on the forums from me and other players experiencing this EXACT problem.
They are far worse than anything I've ever experienced.
I haven't been able to play my character for over a week. No one can log on my character from any computer, anywhere.
I can play any other character I want except the only one I play. They are ignoring emails for over a week, phone calls that result in stupidity (yeah, it's totally my ISP you dumbfuck), the myriad of posts on the forums from me and other players experiencing this EXACT problem.
They are far worse than anything I've ever experienced.
How do you like this spoiler, motherfucker? -Lyion
Menlaan wrote:Call your credit card company and refuse payment. Tell them that you cancelled your account, and that you've tried to call the company in question and that you can't get through. They'll take care of it for you.
For true. Let them know it's a fraudulent charge. Also be sure they do a charge back on the ones that have hit that you didn't authorize. You might have to print screen the wow account management screen showing your account being inactive for months, but any CC company/Bank is going to side with their own customers and refund the money.
Kitty Litter for the Mind
Harrison wrote:Blizzard's customer support is pathetically horrendous.
I haven't been able to play my character for over a week. No one can log on my character from any computer, anywhere.
I can play any other character I want except the only one I play. They are ignoring emails for over a week, phone calls that result in stupidity (yeah, it's totally my ISP you dumbfuck), the myriad of posts on the forums from me and other players experiencing this EXACT problem.
They are far worse than anything I've ever experienced.
HAHAHAHHAHAHAHHAHAHHAHAHA
Menlaan wrote:Call your credit card company and refuse payment. Tell them that you cancelled your account, and that you've tried to call the company in question and that you can't get through. They'll take care of it for you.
Thanks Men - actually on the bright side, it's my debit card and it's with a local bank, so with me moving tomorrow they won't really be able to collect out of my account for much longer since the account will be closed - it's just the principle ><
"I think you may be confusing government running amok with government doing stuff you don't like. See, you're in the minority now. It's supposed to taste like a shit taco." - Jon Stewart
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Gypsiyee wrote:Menlaan wrote:Call your credit card company and refuse payment. Tell them that you cancelled your account, and that you've tried to call the company in question and that you can't get through. They'll take care of it for you.
Thanks Men - actually on the bright side, it's my debit card and it's with a local bank, so with me moving tomorrow they won't really be able to collect out of my account for much longer since the account will be closed - it's just the principle ><
Watch out for that, you can get pinged with an overdraft and if you ignore it, you'll end having some negative stuff on your credit report.
Harrison wrote:Blizzard's customer support is pathetically horrendous.
I haven't been able to play my character for over a week. No one can log on my character from any computer, anywhere.
I can play any other character I want except the only one I play. They are ignoring emails for over a week, phone calls that result in stupidity (yeah, it's totally my ISP you dumbfuck), the myriad of posts on the forums from me and other players experiencing this EXACT problem.
They are far worse than anything I've ever experienced.
Even Comcast?!
ohhhhhh rusteh.
Fin, I think the irony Taxx is not-so-cleverly pointing out is, that it's somewhat amusing, given how much crap you have flung at WOW over the last couple years, that you're now getting upset to the point of being livid and incensed that you're now unable to play it...
Of course we can sympathize with shitty bugs and problems with CS. EQ was just as bad by the time I left. I knew people in EQ with broken characters that waited weeks with no GM response, either in-game or via the web/email system. So, problems like that are not unique to WOW. Sure, they suck whenever they happen, but unique they are not. Plus, if you REALLY wanted to see CS-hell, just look at Horizons... OMFG, they were bad from everything I ever read. Not having encrypted credit card pages, charging people 5x for the same account, it went on and on.
-Arlos
Of course we can sympathize with shitty bugs and problems with CS. EQ was just as bad by the time I left. I knew people in EQ with broken characters that waited weeks with no GM response, either in-game or via the web/email system. So, problems like that are not unique to WOW. Sure, they suck whenever they happen, but unique they are not. Plus, if you REALLY wanted to see CS-hell, just look at Horizons... OMFG, they were bad from everything I ever read. Not having encrypted credit card pages, charging people 5x for the same account, it went on and on.
-Arlos